Terms of service

Terms of Service

Welcome to HighwayRise. These Terms of Service govern your use of our website https://highwayrise.shop and the purchase of products from our store. By accessing or using our website, you agree to comply with these terms.

1. General Information

This website is operated by HighwayRise Enterprises.

Business Address:
148, Chataniya Basti, Shivpuri Colony, Kuju, Near Devi Mandap Murpa, Kuju, Ramgarh, Jharkhand - 825316

Contact Details:
Email: Support@highwayrise.com
Phone: +91-9546209206

Throughout the site, the terms “we”, “us”, and “our” refer to HighwayRise.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.

3. Products & Services

HighwayRise offers products and accessories related to:

GPS Devices
Tyre Inflators
Car Vacuum Cleaners
Truck Accessories
Emergency Highway Products
FASTag Accessories
Vehicle Utility Products
Car & Bike Accessories

We reserve the right to modify, discontinue, or limit any product without prior notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes wherever applicable.

We accept payments through:

UPI
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery (COD)

Payments are securely processed via trusted payment gateways including PayU and EaseBuzz.

5. Order Acceptance & Cancellation

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Cancel suspicious or fraudulent transactions

Customers may cancel orders before shipment confirmation. Once dispatched, cancellation requests may not be accepted.

6. Shipping & Delivery

Orders are generally dispatched within 24–48 hours and delivered within 3–7 business days depending on location and courier service availability.

Delivery timelines are estimates and may vary due to unforeseen circumstances.

7. Returns & Refunds

Returns are accepted within 7 days for eligible products only.

Non-returnable products include:

Used items
Customer-damaged products
Customized items
Digital activation products such as FASTag, QR Codes, and related digital services

Approved refunds will be processed to the original payment method.

8. User Responsibilities

Users agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Upload malicious software or harmful content
Misuse product information or website content

9. Intellectual Property

All content on HighwayRise including:

Logos
Images
Graphics
Product descriptions
Website design
Branding materials

are the intellectual property of HighwayRise and may not be copied, reproduced, or used without written permission.

10. Third-Party Services

We may use third-party platforms and services including:

Shopify
Payment gateways
Logistics providers
Analytics tools
Marketing platforms

We are not responsible for third-party service interruptions or external website policies.

11. Limitation of Liability

HighwayRise shall not be held liable for:

Indirect or incidental damages
Delivery delays caused by courier partners
Loss arising from misuse of products
Temporary website downtime or technical issues

Customers are advised to use products responsibly and according to manufacturer guidelines.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Changes to Terms

HighwayRise reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising shall fall under the jurisdiction of courts located in Ramgarh, Jharkhand.

15. Contact Us

For any questions regarding these Terms of Service, contact:

HighwayRise Enterprises
148, Chataniya Basti, Shivpuri Colony, Kuju, Near Devi Mandap Murpa, Kuju, Ramgarh, Jharkhand - 825316

Email: Support@highwayrise.com
Phone: +91-9546209206