Refund & Return Policy

At HighwayRise, customer satisfaction is important to us.

Return Eligibility

Customers may request a return within 7 days of delivery if:

• The product is damaged

• Wrong item was delivered

• Product has manufacturing defects

Non-Returnable Items

The following items are not eligible for return/refund:

• Used products

• Customer-damaged items

• Customized products

• Digital activation products including FASTag, QR Codes, and related digital services

Return Approval

All return requests are subject to inspection and approval by HighwayRise.

Refund Process

Approved refunds will be processed to the original payment method within 5–10 business days after successful return verification.

Cancellation Policy

Orders can be cancelled before shipment confirmation. Once shipped, cancellation requests may not be accepted.

Return Shipping

In eligible cases, HighwayRise may arrange return pickup or request the customer to ship the product back.

Contact Support

For return/refund assistance:
Email: Support@highwayrise.com
Phone: +91-9546209206